FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
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We recommend reaching out as soon as your venue and date are secured. Most clients book several months in advance to ensure availability.
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We provide event design, draping, custom prop fabrication, styling, and planning support for weddings, social events, corporate gatherings, and private dinner.
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We offer both design and planning services. During your consultation, we’ll determine the level of support that best fits your event.
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Yes, We serve Charlotte and surrounding areas. We are also available for out-of-state & international events.
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Our process is simple: inquiry, consultation, venue visit, design development, proposal approval, and event execution; creating a design journey that lets you breathe.
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Yes. We offer backdrop draping, canopy draping, and perimeter draping for a variety of event types and venue.
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Absolutely. Every event is tailored specifically to our clients. We do not offer one-size-fits-all designs or recreate another client’s event.
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You’ll receive our Portfolio & Investment Guide along with information on scheduling a consultation to discuss your vision in more detail.
RETAINER FEE QUESTIONS
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The retainer fee secures your event date and allows us to begin the design process, including planning, venue visits, and concept development.
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Yes. Your retainer is credited toward your overall event investment.
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No. The retainer compensates for the time, expertise, and resources invested in the early stages of your project and is therefore non-refundable.
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The retainer fee is due upon signing the retainer agreement and before any design work begins.
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Once your retainer is received, we officially reserve your date and begin developing your event design and planning experience.
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No. Dates are reserved on a first-come, first-served basis and cannot be held without a signed agreement and paid retainer.
INVESTMENT & SERVICE FEE QUESTIONS
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Our event design services begin at $10,000 for weddings, $5,000 for social events, and $2,500 for private dinner. Every proposal is customized based on your vision, venue, and event needs.
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The service fee covers the planning, coordination, logistics, project management, installation, styling, and execution required to bring your event to life.
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Creating a seamless event experience involves much more than decor alone. The service fee reflects the expertise, time, labor, and management required behind the scenes.
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Yes. Setup, styling, event-day execution, and breakdown are included unless otherwise noted in your proposal.
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Separating the service fee provides transparency, allowing clients to clearly see the investment in both the design elements and the professional services required to execute them.
STILL HAVE QUESTIONS?
We’re here to help. Submit an inquiry and we’ll be happy to guide you through the process.